Q1: Is ordering Online safe?
Yes, ordering electronics products online is safe. We take utmost care that the products are delivered safely in customer hands. Besides, this the information you share with us, during ordering the product is also kept confidential.
Q 2: How can I make the payment?
You can pay through Airtel Money, Visa / master card or COD ( Cash on delivery).
Q 3: How will I know that my order is successfully placed?
You will receive confirmation via e-mail that we have received your order. (Please be sure to enter your e-mail address correctly on the order form so that we can be sure to deliver your confirmation to you.)
Q4 : Can an order be placed via Phone/Email?
Yes, it is possible to place an order through phone and email.
Q 5 :Can I place multiple orders at the same time?
Yes you can.
Q 6 : What if an item is out of stock?
Although we try our best to display those items which are in stock, but in case it happens, that the product you want is out of stock, you can get in touch with us through email at firstname.lastname@example.org. We will try to fulfill your requirements.
Q 7: In case I want to change my shipping address, after placing the order, is that possible?
We can accommodate your requests only if we still have the package in our possession.
Q 8 :What if the product comes broken on arrival?
You have right to reject at the time of delivery.
Q 9 : What about the return policy?
At Insons, we believe to offer 100% satisfaction to our customers. Please refer to our detailed refund policy on our website for further details.